Thank you for choosing Hydrroflask.store! We are committed to providing you with fast and reliable delivery services. Below is our shipping policy to help you understand the information about order processing and delivery.
- Order processing time
We usually process orders within 1-2 business days after receiving them. Processing time includes verifying payment, preparing goods and packaging.
Please note that processing time may be delayed due to holidays or promotions. - Shipping method
We offer a variety of shipping options. The specific shipping method and cost will be displayed according to your address at checkout. Common shipping options include:
Standard Express
Express Shipping
International Shipping
- Shipping Time
Domestic Shipping: Usually delivered within 3-7 business days, the specific time will vary depending on your delivery address.
International Shipping: Usually takes 7-14 business days, depending on the destination country and shipping service.
Due to different logistics conditions in different countries and regions, delivery in some areas may be delayed. We recommend that you wait patiently during the estimated delivery time. - Shipping costs
Shipping costs are automatically calculated at checkout and are based on your shipping address, selected shipping method, and order weight.
We do not offer free international shipping, but we do offer reasonable international shipping costs. - Order tracking
Once your order is shipped, you will receive an email with a tracking number. You can use the tracking number to check the status of your order on the relevant logistics website.
If you do not receive tracking information, please check your spam folder or contact our customer service team. - Failure to deliver
If the courier is unable to deliver your package on time or there is a problem during delivery, please contact our customer service team as soon as possible. We will help you track the package and resolve any shipping issues. - Address issues
Please make sure to provide an accurate and complete shipping address at checkout. Incomplete or incorrect addresses may result in delayed delivery or unsuccessful delivery of the package. We are not responsible for additional costs incurred due to incorrect addresses. - Shipping insurance
For large orders or high-value goods, we may insure the order with shipping insurance. Shipping insurance can cover the risk of loss or damage. If your package is lost or damaged, please contact us immediately and we will assist you. - Holiday Delivery
During holidays (such as Christmas, Thanksgiving, etc.), delivery time may be extended. Please plan your order in advance to ensure that you receive the goods in time. - Special Instructions
We are committed to ensuring that your order can be delivered as quickly and accurately as possible, but some orders may be delayed due to weather, traffic or other uncontrollable factors. We will notify you in time if there is any problem.
If you have any questions about shipping or delivery, please contact our customer service team. We will help you as soon as possible!
Hydrroflask.store – Make sure your water bottle is delivered on time and enjoy a refreshing every day!