Thank you for visiting Hydrroflask.store. We take your privacy very seriously and are committed to protecting your personal information when you use our website. Please read the following privacy policy carefully to understand how we collect, use, store and protect your information.
- Information Collection
We may collect the following types of personal information:
Personal identification information: such as your name, email address, phone number, mailing address and payment information. We collect this information when you register for an account, place an order or contact us.
Payment information: including payment-related information such as credit card number and billing address, which is used to process your order.
Non-personal identification information: such as your IP address, browser type, date and time of visit, pages visited, etc., which helps us improve the website experience.
Cookies and tracking technologies: We use cookies and other tracking technologies to collect information to ensure the normal function of the website and provide you with a personalized experience.
- Information Use
We use the information we collect for the following purposes:
Processing orders: to process your order, payment, delivery and customer service support related to your order.
Improving services: to understand your needs, improve our website and products, and provide a better shopping experience.
Marketing and Promotions: To send you information about products, offers and promotions based on your interests. If you do not want to receive this information, you can opt out at any time.
Customer Support: To help answer your questions, process refunds or returns, etc.
- Information Sharing
We will not sell, rent or exchange your personal information to any third party. We only share your information in the following circumstances:
Service Providers: We may share your information with third-party service providers (such as payment processors, logistics companies, email marketing service providers, etc.) to facilitate transactions and provide related services. These service providers only use your information to provide services and protect it.
Legal Requirements: We may need to disclose your information to government agencies or legal agencies in circumstances where required by law to comply with legal obligations or respond to legal process.
Business Transfers: If our business is merged, acquired or sold, we may transfer your information to the new owner or controller.
- Information Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration or destruction. However, despite our necessary security measures, Internet transmissions are not 100% secure, so we cannot guarantee absolute security. - Access and Modification of Your Information
You have the right to access, correct or update your personal information at any time. You may also request deletion of your account and related information (unless we are required by law to retain certain data). If you wish to modify or delete your personal information, please contact our customer service team. - Use of Cookies
Cookies are small data files that are saved on your device when you visit our website. We use Cookies to:
Provide a more personalized user experience
Analyze website usage
Make your shopping process more convenient
If you do not want to use Cookies, you can disable them in your browser settings, but this may affect some features of the website.
- Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you find that we have collected information from children under the age of 13, please contact us in a timely manner and we will take steps to delete the information. - Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated Privacy Policy will be posted on this page and the revised policy will take effect from the date of posting. We recommend that you check this page regularly to learn about the latest Privacy Policy. - How to Contact Us
If you have any questions or comments about our privacy policy or how we handle your personal information, please contact us at:
Email: hydrroflask@store.com
Customer Service Phone: +15559334957 (weekdays 9:00 AM – 5:00 PM)
Hydrroflask.store is committed to ensuring your privacy and security. Thank you for your trust and support!